Please read the following carefully to understand how we use the information you provide to us and the circumstances under which we will share it with third parties. By visiting our website (our "Website") or our mobile application ("Application" or "App") you are accepting and consenting to the practices described in this policy. Unless context otherwise requires, a reference to the Website shall be deemed to also refer to the App.
Personal Data We May Collect About our Customers
The following information are the data we may collect and process about you:
We may receive information about you if you use any of the other websites we operate or the other services we provide. We also may receive information from the banks and other financial institutions you are using to transfer money to us. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Use of Personal Data
We use information held about you in the following ways:
Use of personal data you provide us are as follows:
- to carry out our obligations arising from any contracts entered into between you and us (including the Customer Agreement) and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about goods or services we feel may interest you;
- to notify you about changes to our service;
- to comply with legal and regulatory requirements.
Use personal data we collect about you:
- to allow you to participate in interactive features of our service, when you choose to do so;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
Use of personal data we receive from other sources: We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of Personal Data
We may share your information with selected third parties including: business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you and to help improve our Services; advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and analytics and search engine providers that assist us in the improvement and optimisation of our Services.
We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; if BCRemit or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Customer Agreement and any other documents referred to on it; or to protect the rights, property, or safety of BCRemit, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
We may also show your first name, first initial of your surname and photograph to the recipient of your money transfer, to your peer-to-peer counterparty and disclose these (together with your transaction details) on the transfer map on our webpage to show some recent transfers done through BCRemit as an example.
We do not sell your personal information.
Storage of Customer Personal Data
We restrict access of your personal information to those employees of BCRemit who have a business reason for knowing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal information from any unauthorized access.
Access to Customer Data
Depending on applicable laws, you may have the right to access information held about you. Your right of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
You have the right to ask us not to process your personal data for marketing purposes by contacting us at [email protected]
Law and Jurisdiction
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